Privacy Policy

Last updated: June 22, 2026

WV Quick Cleanup respects customer privacy. This Privacy Policy explains what information we may collect, how we use it, and how customers may contact us with privacy questions.

Information We May Collect

WV Quick Cleanup may collect information that customers voluntarily provide by phone, text, email, website form, chat, social media message, estimate request, payment link, or other communication method.

This may include:

Name
Phone number
Email address
Service address or general service location
Project details
Photos or videos of items, debris, access areas, or jobsite conditions
Preferred timing or deadline
Payment status and invoice information
Messages, estimates, approvals, and job-related communication

How We Use Information

WV Quick Cleanup may use customer information to:

Respond to estimate requests
Review project scope
Provide pricing or scheduling information
Confirm access and job details
Send invoices, payment links, receipts, or follow-up messages
Document work before, during, and after service
Confirm completion
Maintain business, tax, insurance, safety, and service records
Improve website performance and customer experience
Follow up with customers about related cleanup, hauling, or property services

Photos and Videos

Customers may send photos or videos to help WV Quick Cleanup estimate and plan work. WV Quick Cleanup may also take before, during, and after photos or videos for job documentation, completion proof, disposal records, training, insurance, quality control, and marketing.

When photos or videos are used publicly, WV Quick Cleanup aims to avoid showing sensitive customer information, private documents, addresses, personal items, faces, license plates, or identifying details whenever practical.

Website Analytics and Tools

The WV Quick Cleanup website may use tools such as website analytics, form software, CRM tools, chat tools, call/text links, payment links, maps, embedded content, cookies, or similar technologies.

These tools may help us understand how visitors use the website, improve buttons and forms, respond to inquiries, and manage customer communication.

Third-Party Services

WV Quick Cleanup may use third-party services for website hosting, forms, CRM, email, texting, payment processing, analytics, maps, scheduling, or business operations.

These third-party services may process information according to their own privacy policies and security practices.

Payment Information

WV Quick Cleanup may use third-party payment processors to send invoices, collect deposits, process card payments, process ACH payments, or issue receipts.

WV Quick Cleanup does not intend to store full credit card numbers on its website.

Information Sharing

WV Quick Cleanup does not sell customer personal information.

Customer information may be shared only when reasonably necessary for business operations, such as payment processing, scheduling, insurance, legal compliance, accounting, subcontractor or crew coordination, dispute handling, or completion of the requested service.

Recordkeeping

WV Quick Cleanup may keep estimates, invoices, customer communications, job photos, payment records, disposal documentation, and related business records for operating, tax, insurance, legal, and quality-control purposes.

Customer Choices

Customers may contact WV Quick Cleanup to ask a privacy question, update contact information, request that certain photos not be used in marketing, or request that unnecessary personal details be removed from public-facing materials where practical.

Contact

Privacy questions may be sent to:

WV Quick Cleanup
Call or text: (304) 758-3627
Email: contact@quick-cleanup.com
Website: quick-cleanup.com